Report an Adverse Event

Your safety is our top priority. If you have experienced an Adverse Event (AE) or Serious Adverse Event (SAE) related to the use of our products, we want to hear from you.

Please report any concerns immediately using the form below or by contacting our support team.

We define an Adverse Event (AE) as any unexpected or undesirable experience associated with the use of a product. A Serious Adverse Event (SAE) may include outcomes such as hospitalization, significant disability, or a life-threatening experience.

To report an AE or SAE:

• Complete the Adverse Event Report Form below

• Or email us at info@dermaplaneprocanada.ca

• Or call us at 204-894-4643 during our business hours

All reports are reviewed by our safety and compliance team. Your information will be handled confidentially and in accordance with applicable privacy regulations.